Blog

09October

Why your customers should be central to your innovation efforts

Ditching the “science fair” mentality toward innovation will help transform ideas into commercial reality.

Why your customers should be central to your innovation efforts

There’s a big mistake that a lot of companies make. It’s one that until a few years ago was common in my own organization, and it stems from a worthy goal: to boost innovation. The mistake is adopting what I call the “science fair” mentality: encouraging employees throughout the organization to innovate freely but without much, if any, direct contact with the very customers these innovations are intended for.

Posted in Blog

09October

Electronic word-of-mouth can make or break a product launch

It’s the sentiment, not the volume, of posts that matters.

Electronic word-of-mouth can make or break a product launch

For companies to stay relevant and competitive, innovation is essential. But being too innovative risks turning consumers off and generating negative word-of-mouth. When Toyota introduced the Prius, the first mass-produced hybrid car, the initial consumer buzz put the car’s future in some jeopardy. The design looked odd to consumers. The public and auto critics panned its unique features and user interface. But the quirky Prius, which was adopted by a handful of vocal celebrities, eventually won drivers over with its focus on fuel economy and lower emissions.

Posted in Blog

09October

Why cool technology sometimes flops

Certain inventions show us that it doesn’t matter how amazing an innovation is if no one needs it.

Why cool technology sometimes flops

One way of explaining the consumer issue that makes promising tech fall flat involves a concept that author Steven Johnson labels the “adjacent possible,” which I’ve written about before. Johnson says there are two key factors that determine whether a technology takes off: how good it is, and how much the public needs it and is ready to embrace it.

Posted in Blog

08October

How innovation happens

Innovation is like a garden — you need to create an environment where it can flourish.

How innovation happens

When you live and work in Silicon Valley and talk about it with people who don’t, you get used to a look in their eyes that begs, “What’s the secret sauce?” People know it’s where innovation happens, and many want to know how they can make it happen where they work, too.

Posted in Blog

08October

What is an office for?

The rise of remote working is making companies more focused on the spaces they create to bring people together.

What is an office for?

I haven’t worked in an office — a proper office — since 2008. Back then, I had a cubicle plastered with sticky notes and a desk chair of questionable ergonomic value. I had meetings in the conference room, lunch at my desk. I had colleagues in cubicles nearby for advice and gossip. I had mice who left the tiny evidence of their nightly visits in my desk drawers.

 

Posted in Blog

24July

2019 Feature Products

Feature Products Shown at NeoCon 2019

2019 Feature Products

At NeoCon 2019 we showcased solutions necessary for today’s connected workspaces. Our focus was to manufacture products that would transform transform ordinary workspaces into technology-rich environments.   Smart Design + Smart Technology = Smart Collaboration

Posted in Blog

Lourdes Collins 200x200

Lourdes Collins

FSR Contract Furniture + Design Director

For nearly 15 years, I have been working closely with contract furniture manufacturers, distribution channels, Real Estate, Project Management and design leadership of some of the leading architecture and design firms. From small community projects to high profile projects, this vast experience in most every project type has provided me with a depth of understanding of what comprises the best approach for clients in seeking their project goals and objectives - reaching for the best design solution.

Contact Lourdes

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